ASOS Couriers?

[Beardogg]

Anyone had any problems recently with ASOS deliveries? I ordered on the 13th December with their standard delivery (with tracking) however this is what the tracker says...

Date	Time	Status
19/12/2012	15:40	Courier to Re-attempt
19/12/2012	05:32	Out For Delivery
18/12/2012	18:38	Courier to Re-attempt
17/12/2012	05:48	Out For Delivery
16/12/2012	19:31	Processed at Depot
16/12/2012	18:40	Receipt at Depot
16/12/2012	06:31	Hub Trailer Via Sorter
13/12/2012	17:07	Order Generated

This is coming to my work, and no one has even attempted delivery, i've emailed ASOS and tried calling them (on hold for 25mins) with no answer on either... I didn't know if anyone else has experienced bad delivery with them?

[William Colman]

I've generally never had a problem with standard delivery, have they text you to let you know when they're going to try delivery? (I assume you have) I've got Asos Premier now and I've never had any issues with that.

[Nath6644]

Always been fine with me, then again I live in an easy to access suburban area in Clifton, Bristol.

[Santino]

ASOS have always been excellent. Ordered a few bits on Sunday morning for the Mrs and they arrived today on STD delivery.

[Pin Money]

They must be having issues finding your address bro. Contact the courier, not ASOS.

[Beardogg]

It's Hermes who are the courier & you can't contact them, their website says contact supplier... My work is just outside Leicester city centre lol so certainly not remote... It's annoying as I can't speak to anyone

[Pin Money]

Can u email / complain on their website?

Always been fine for me tbh

[Beardogg]

Well... It arrived, took it out the bag and it's dirty and has a small hole in it... ARRRGGHH, emailed them so waiting to hear what they have to say

[Santino]

You should have got a little form in the package? Fill that in and they'll send you another for free.

[Beardogg]

New one coming tomorrow